Refund policy
Mawiblo Refund Policy
1. General Return Policy
We want you to be completely satisfied with your purchase from Mawiblo. If for any reason you are not satisfied with the product you ordered, you may return it within 30 days of receiving it for a full refund. The item must be in its original condition and packaging.
2. Non-returnable Items
For health and safety reasons, all sales are final on body jewelry, including waist beads, and we cannot accept these for return.
3. Procedure for Returns
To initiate a return, please contact us at contact@mawiblo.com with your order number and the reason for return. We will provide instructions on how to proceed. The customer will be responsible for return shipping costs. Once we receive the returned item and confirm its condition, we will process the refund.
4. Refunds
Refunds will be processed to the original method of payment within 10 business days of receiving the returned item. Please note, your bank may require additional time to process and post the transaction.
5. Exchanges
At this time, we only provide refunds and do not offer exchanges.
6. Damaged Items
If you receive a damaged item, please contact us immediately at contact@mawiblo.com. We will work with you to replace the item or offer a refund, depending on your preference.
7. Customer Service
For any questions regarding our refund policy, please email us at contact@mawiblo.com.
We reserve the right to refuse a return if it does not meet our policy requirements.
1. General Return Policy
We want you to be completely satisfied with your purchase from Mawiblo. If for any reason you are not satisfied with the product you ordered, you may return it within 30 days of receiving it for a full refund. The item must be in its original condition and packaging.
2. Non-returnable Items
For health and safety reasons, all sales are final on body jewelry, including waist beads, and we cannot accept these for return.
3. Procedure for Returns
To initiate a return, please contact us at contact@mawiblo.com with your order number and the reason for return. We will provide instructions on how to proceed. The customer will be responsible for return shipping costs. Once we receive the returned item and confirm its condition, we will process the refund.
4. Refunds
Refunds will be processed to the original method of payment within 10 business days of receiving the returned item. Please note, your bank may require additional time to process and post the transaction.
5. Exchanges
At this time, we only provide refunds and do not offer exchanges.
6. Damaged Items
If you receive a damaged item, please contact us immediately at contact@mawiblo.com. We will work with you to replace the item or offer a refund, depending on your preference.
7. Customer Service
For any questions regarding our refund policy, please email us at contact@mawiblo.com.
We reserve the right to refuse a return if it does not meet our policy requirements.